Justin M.

Justin M. is an experienced professional in customer success and operations, currently serving as the Senior Manager of Customer Success Operations at Sesame since January 2024. Prior to this role, Justin held multiple positions at Oscar Health from January 2014 to November 2023, including Senior Manager of BPO Strategy & Optimization, Manager of BPO Operations, Associate Manager of Provider Relations, and Specialist roles in both Provider Relations and Customer Service. Justin also worked as an Administrative Specialist & Office Steward at One Medical from March 2012 to December 2013 and was a General Manager at Outback Steakhouse from August 2011 to March 2013. Justin holds a degree from Western Michigan University.