Jeric Imco Golpeo

Jeric Imco Golpeo is a skilled professional with diverse experience in customer experience management and graphic design. Currently serving as a Customer Experience Workforce Reports Supervisor and Reporting Analyst at Seven Seven since December 2019, Jeric specializes in designing metrics and analyses that inform key business decisions, in addition to data extraction and analysis. Previously, Jeric held roles as a Back Office Team Leader, supervising agents and managing team performance reports. In the freelance sector since 2014, Jeric has worked as a graphic designer, graphic artist, and photographer. Jeric's prior experience includes serving as a Settlement Associate at TRANSFAST, where account monitoring and analysis were key responsibilities, and as a Layout Artist/Graphic Designer for Image and Likeness Publishings. Jeric holds a Bachelor of Science in Information Technology from AMA University and an Associate of Science in Network Telecommunication and Technology from AMA Computer Learning Center.