Catherine Atkinson

Catherine Atkinson is an accomplished professional with extensive experience in customer support and operations management. Currently serving as the Director of Customer Support at SEVENROOMS since March 2023, Atkinson previously held the same title at CommentSold, where key achievements included reducing Time to First Response metrics by 88% and implementing Zendesk for enhanced support scalability. At Delphi Technologies, Atkinson managed a North American Automotive Aftermarket customer service team, focusing on performance improvement initiatives. Prior experience includes a Senior Operations Manager role at CLEAResult, where leadership of the Incentive Processing team was a key responsibility, and various positions at Google, including Manager of Customer and Sales Support and Technical Support Specialist, showcasing a strong foundation in coaching and customer service. Atkinson earned a Bachelor of Arts degree in Advertising from Michigan State University.