Daniel Guadalupe possesses extensive experience in quality assurance and technical support, currently serving as a Quality Assurance Analyst at SEVENROOMS since April 2018. In this role, Daniel has effectively analyzed and resolved customer queries, prioritized issues based on severity, and documented problem resolution steps. Prior to this, Daniel held various positions at Griswold Home Care, including Learning & Development Coordinator and IT Support Specialist, where responsibilities included user training, technical support, and managing ticket systems. Earlier experience as a Mortgage Warehouse Assistant at 1st Constitution Bank involved handling sensitive documents and streamlining shipment processes. Daniel holds a Bachelor’s degree in Economics and Theater from Lafayette College.
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