Andrew Gates is an experienced Information Technology Manager currently employed at Seviroli Foods, LLC, since December 2023, following a role as System Analyst at Agio. Andrew's extensive background includes significant positions at the State of NY Metropolitan Transportation Authority, where responsibilities encompassed L3 and L2 Computer Support Analyst roles, as well as IT Supervisor at PL Developments. Key competencies include troubleshooting hardware and software, managing user accounts in Active Directory, deploying IT infrastructure solutions, and overseeing help desk support teams. With a Bachelor's degree in Computer and Information Sciences from the State University of New York at Oswego and an Associate's from SUNY Cobleskill, Andrew demonstrates a strong foundation in IT support and management.
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