Franck GNASSOU

Franck GNASSOU has a diverse work experience in the telecommunications industry. Franck began their career at Orange as a Superviseur réseaux/ LICENCE PRO TELECOM RESEAUX, where they supervised voice traffic and handled incidents related to the network. Franck then joined Orange Business Services as a Superviseur réseau LAN/WAN. Currently, they are working at SEWAN GROUPE as a Responsable d'équipe Support N1 Pôle Connecter. Prior to this role, they worked in the Service Technique Client as an Administrateur réseaux - VOIX/DATA (Chez Vivaction), where they provided support for network incidents and ensured the successful deployment of IP-Centrex and IP-BX solutions. Franck's responsibilities also included ensuring customer satisfaction, validating technical solutions proposed by sales teams, and documenting telephone-related procedures. Additionally, they were involved in the installation and configuration of various client equipment. Overall, Franck GNASSOU brings a wealth of expertise in network administration, technical support, and customer service to their roles in the telecommunications industry.

From 2006 to 2007, Franck GNASSOU attended IUT CACHAN where they pursued a Licence Pro Telecom Réseaux. No specific field of study is provided.