Shanmukha Radha Krishna Thadakamalla has gained extensive work experience in the financial and customer service sectors. Starting in 2019, Shanmukha worked as a Banking Officer at Teleperformance, where they assisted customers with app-related issues and facilitated digital pre-approved loans. Shanmukha Radha Krishna then transitioned to SYKES BUSINESS SERVICES OF INDIA PRIVATE LIMITED in 2020, where they served as a Senior Customer Service Associate, focusing on fraud detection and customer account reactivation. In 2022, Shanmukha joined Coinbase as a Support Analyst, specializing in client onboarding and due diligence processes. Currently, in 2023, they work as a Compliance Analyst at sFOX, where they are responsible for ensuring regulatory compliance. Shanmukha's work experience showcases their expertise in customer service, fraud prevention, and compliance within the financial industry.
From 2015 to 2018, Shanmukha Radha Krishna Thadakamalla attended Osmania University, where they pursued a Bachelor of Commerce degree. Their field of study was in Business Administration and Management, with a focus on General topics.
In 2023, Shanmukha Radha Krishna Thadakamalla obtained a certification in Advanced Excel Data Analysis & Dashboard Skills from the institution SIIPE.
Sign up to view 0 direct reports
Get started