Christophe Carlier

Christophe CARLIER is an experienced professional in the telecommunications sector with a focus on operational transformation, quality management, and customer satisfaction. Currently serving as Chargé de mission auprès du Directeur Général at SFR Business since September 2017, Christophe has previously held various roles at SFR and its predecessor companies. These include Responsable Transformation & Améliorations Opérationnelles, where efforts centered on process simplification and organizational alignment, and Responsable Programme Transformation, overseeing performance quality within sales and billing processes. Prior experience includes managing quality and customer satisfaction initiatives at NeufCegetel and Cegetel, as well as consulting roles at Orange. Christophe holds a Master's degree in Economics from University of Lille 1 and has studied at Sciences Po.