Hind El Halafi

Hind EL HALAFI is an experienced IT professional specializing in application operation and development, currently serving as an Ingénieur Exploitation Applicative SI B2B at SFR Business since November 2016. Responsibilities include problem management, incident resolution, and operational reporting for B2B order processing. Previous roles include Ingénieur d’études at SFR, focusing on fiber optics workflow and supporting user needs, as well as functional engineering at Bouygues Telecom and various internships in software development with technologies such as Java, PHP, HTML, and Spring Boot. Hind EL HALAFI holds a Master's degree in Computer Science from Université Paris-Saclay and has further qualifications in system analysis and engineering.