SFR
Charlotte Novak is a dedicated marketing professional with extensive experience in digital marketing and client management. Currently serving as Responsable Marketing Digital at SFR since 2017, Charlotte has successfully launched and managed two significant online assistance websites while overseeing a web content writer. Previously, Charlotte held the position of Chef de marché at ACENSI Consulting for BOUYGUES TELECOM, focusing on customer satisfaction and retention strategies. With prior roles at SFR, including project management positions in e-learning and content optimization, Charlotte has developed expertise in operational dashboard creation and training module development. Educational qualifications include a Master’s in Entrepreneurship and a Bachelor’s in Entrepreneurial Management from Novancia Business School Paris, alongside a BTS in commercial management.
This person is not in any teams
This person is not in any offices
SFR
3 followers
SFR is the number one alternative telecoms operator in France. SFR is also an operator providing a comprehensive range of services meeting the expectations of private and business customers alike, offering them the best of the digital world. At year-end 2011, the total number of mobile customers was 21.5 million, and the active broadband residential customer base represented 5 million customers, which represent respectively a 31.3% and 22% market share.