Alicia Valdez

Alicia Valdez is a financial counselor at Shady Grove Fertility, where responsibilities include consulting with patients on benefits and financial options, as well as performing benefit verification and prior authorization since July 2019. Prior experience includes serving as a claims pricing examiner at MetroPlus Health Plan, managing pricing for contracted facilities and claims processing from August 2017 to June 2019. Alicia has also worked at Anthem, Inc. as a claims representative and bilingual customer care representative, analyzing claims and addressing insurance-related inquiries from 2014 to July 2017. Previous roles include egg donor recruiter at MyDonorCycle and bank teller at Wells Fargo, showcasing a solid background in client service and financial operations. Education was obtained at Lehman College.