Liliana Ramos has a diverse work experience in customer support, business development, and project management. Liliana is currently working as a Customer Support Manager at Shaman BV, where they manage the customer support team. Prior to this, they worked as a Customer Support Hero at the same company. Liliana also has experience in business development, having worked as a Business Developing Manager of Eco-system at Huawei Consumer Business Group. Liliana has also worked as a Customer Success Manager and Business Development Specialist at Catappult Console and Aptoide, where they were responsible for managing customer relationships and driving business growth. In addition, Liliana has experience in project management, having worked as a Business Development & Project Assistant at ThinkYoung.
Liliana Ramos completed their postgraduate studies in International Studies at ISCTE - Instituto Universitário de Lisboa from 2019 to 2020. Prior to that, they obtained a Bachelor of Arts in Political Science from Universidade do Minho, where they studied from 2015 to 2018. Additionally, Liliana participated in the Erasmus+ program at Universidad Autónoma de Madrid, focusing on Ciencia Política; however, the duration of this experience was not specified.
December, 2021 - present
June, 2021