JC

Joy Conyers

Risk Resolution Specialist at Shamrock Trading Corporation

Joy Conyers has a diverse work experience spanning several companies and roles. Joy is currently employed at Shamrock Trading Corporation as a Risk Resolution Specialist. In this role, they are responsible for streamlining accounting activities, investigating and monitoring collections on client accounts, and resolving billing issues through customer calls.

Prior to their current position, Joy worked at Garden Complements Inc as a Purchasing Agent/Customer Service Representative. Joy'sresponsibilities included overseeing company purchases, establishing pricing with vendors, and assembling daily production packets for the food production team.

Joy also has extensive experience at Cerner Corporation, where they held various roles over the years. As a Sr. Operations Specialist, they served as the point of contact for client health centers and facilitated site purchases with third-party vendors. As a Sr. Business Analyst, they managed solution code creation and provided internal communications and training on the quote to contract process. Additionally, as an Advisory Contract Analyst, they administered quote projects and coordinated resources. Lastly, as a Sr. Financial Specialist, they were responsible for collection efforts and resolving client account discrepancies.

Earlier in their career, Joy worked at Lumbermens Mutual Casualty (fka Kemper Insurance Companies) as a Sr. Collections Specialist.

Overall, Joy Conyers brings a wealth of experience in accounting, purchasing, customer service, operations, and financial management to their current role at Shamrock Trading Corporation.

Joy Conyers earned an Associate's degree in Business Administration and Management, General from Truman State University, from 1982 to 1986. Joy has also obtained several certifications including CMO Contract Analyst, CMO Contract Specialist Certification, CMO Pricing and Packaging Certification, and CMO Quote Specialist Certification from Cerner Corporation, in 2016.

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Timeline

  • Risk Resolution Specialist

    June, 2021 - present