Melissa Cooper

Melissa Cooper has extensive work experience in various roles and industries. Melissa currently works at Shamrock Trading Corporation as a Business Intelligence Project Manager since February 2023. Prior to this, they served as an IT Project Manager at the same company from June 2021 to February 2023.

Before joining Shamrock Trading Corporation, Melissa worked at HYLA Mobile from 2018 to 2021. Melissa held the position of Sales and Service Manager - AT&T B2B, where they managed AT&T's business-to-business trade-in program sales teams nationwide. Melissa provided exceptional client service through platform development, issue resolution, report analysis, research, and training. Additionally, they worked as an Account Manager - Canada, where they led Canadian client accounts and oversaw trade-in program project management, relationship management, software implementation, logistic services, and account reporting.

Melissa also gained valuable experience at H&R Block, where they held multiple roles from 2010 to 2018. Melissa served as a Senior Project Manager & Data Analyst, analyzing and optimizing the franchise network's readiness, sales program adoption, skills training, and national programs compliance. Melissa also worked as a Project Manager and Executive Assistant, assisting with franchise support and acquisition and development teams. Additionally, they served as a Senior HR Specialist at the company.

Furthermore, Melissa has experience working as a Youth Choir Director at St. Michael and All Angels Episcopal Church from 2007 to 2012, where they directed the youth choir for grades 1-6.

Prior to that, they worked as a Project Coordinator-Alpha Project at H&R Block in 2007.

Overall, Melissa Cooper has demonstrated versatility, strong project management skills, and a focus on delivering excellent client service throughout their work experience in various industries and roles.

Melissa Cooper holds a Bachelor of Music degree in Music Composition from The University of Kansas. No further information is available regarding their education history.