Kunwar Pratap Singh

Kunwar Pratap Singh is a skilled professional with extensive experience in customer success and business development. Currently serving as the Senior Manager of the Alumni Cell at Sharda University since November 2024, Kunwar previously held the position of Manager at upGrad from October 2022 to November 2024. Prior to that, Kunwar was a Customer Success Manager at BYJU'S from February 2019 to September 2022, where responsibilities included enhancing customer satisfaction, resolving issues, and driving engagement across various products. Earlier roles included Business Development Manager and Senior Business Development Associate, focusing on training new employees and fostering long-term relationships with key clients. Kunwar holds a Bachelor of Technology in Civil Engineering from Dr. A.P.J. Abdul Kalam Technical University and completed earlier education at Kendriya Vidyalaya.