Donna Hollingsworth

Donna Hollingsworth is an experienced account manager currently employed at Sharonview FCU since December 2017. Prior to this role, Donna held various positions including Credit and Collection Research Specialist at Republic Services, Customer Service Specialist at Core Resource Inc., and Business Direct Customer Specialist at Wells Fargo. Previous experience also includes roles as a Credit Collector at NCO Financial Systems and a Credit Collections Specialist at Bank of America. Throughout these positions, Donna has demonstrated strong negotiation and customer service skills, particularly in managing past due accounts and facilitating customer resolutions while consistently exceeding performance quotas.