Steven Shaffner has a diverse work experience in the financial services industry. Steven currently holds the position of Chief Operating Officer at Sharonview FCU, where they are responsible for overseeing operations. Prior to this role, they served as the Senior Vice President of People Strategy and Vice President of Talent Management at the same company. In these roles, they focused on human resources functions and worked with leaders to build a conducive environment for team members to excel.
Before joining Sharonview FCU, Steven worked at Springleaf Financial Services (formerly American General) as a Branch Manager. Steven successfully transformed underperforming branches into profit-generating sites by creating a welcoming and relationship-focused culture. Steven was responsible for branch operations, business development, customer service, staff training, and regulatory compliance. Steven built engaged teams that identified new business opportunities and achieved loan portfolio and sales goals.
Overall, Steven Shaffner's work experience highlights their expertise in operations, human resources, and leadership in the financial services industry.
Steven Shaffner completed their education with a Master of Executive Leadership in Business Administration and Management from Liberty University, from 2018 to 2020. Prior to that, they obtained a Bachelor of Applied Science in Business/Corporate Communications from Old Dominion University, where they studied from 1994 to 1999. In addition, they attended Wytheville Community College from 1994 to 1997, although no specific degree or field of study information was provided for this period. Steven Shaffner also holds a certification as a SHRM - Senior Certified Professional (SHRM-SCP) from the SHRM institution, which they obtained in July 2021.
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