SK Pradhan has a strong background in operations and team mentoring, with experience in companies such as Games24x7, Hipower, Simplilearn, Upskillist, and CCubed IT. SK's expertise lies in mentoring new agents and guiding them to provide accurate information, as well as focusing on improving customer handling skills. SK has held various titles such as Operations Associate, Team Mentor, Senior Manager, Assistant Manager, Team Lead, Operations Executive, and Process Analyst.
June, 2022 - present
June, 2021
February, 2019
July, 2016