Mary Baughcum

Mary Baughcum has extensive experience in sales development and customer support, currently serving as Assistant Manager of Sales Development at Shaw Industries since August 2012. In this role, responsibilities include coordinating commercial rug production, sales support, and account management. Prior roles at Shaw Industries include Sales Development Lead, Sales Development Specialist, ICC Digital Training Coordinator, Merchandising Analyst, Concierge Coordinator, and Rug Coordinator. In early 2023, Mary Baughcum completed a Sales Development Graduate program at Dojo, focusing on skills such as cold outreach and active listening. Earlier experience includes serving as a Customer Service Representative at Shaw Industries from July 2004 to October 2009. Mary Baughcum holds a High School Diploma in Accounting and Business Management from Northwest Georgia.