Eugenia Langen

Head of Customer Success at Sheetgo

Eugenia Langen has a diverse work experience spanning multiple industries. Eugenia started their career at IBM in 2010, where they initially worked as an intern at the Small and Medium Business portal. Eugenia then progressed to the role of LA Tools Focal Point, where they served as a focal point for projects across Latin America. During their time at IBM, Eugenia collaborated on strategic projects and cross-functional teams on a global scale.

In 2014, Eugenia joined MoWA as a Designer. In this role, they provided graphic guidance and imaging support to the app development team. Eugenia also contributed to the development of educational apps and worked on an intranet development project. Additionally, Eugenia assisted with providing stationary and business cards when needed.

In 2017, Eugenia transitioned to Japi S/A Indústria e Comércio, where they worked in market development. During their time at Japi, they were involved in activities related to market analysis and development strategies.

The most recent company Eugenia has worked for is Sheetgo, where they joined in 2018. Eugenia started as a Customer Success Engineer and later progressed to the role of Head of Customer Success in August 2019. In their current role, Eugenia is responsible for overseeing customer success operations and ensuring customer satisfaction.

Overall, Eugenia Langen's work experience demonstrates their adaptability and ability to contribute in various roles and industries.

Eugenia Langen has a diverse education history. In 2008, they began their undergraduate studies at Universidade Anhembi Morumbi, where they pursued a degree in Bacharel em Design Digital with a focus on Digital Communication and Media/Multimedia. Eugenia successfully completed their degree in 2012.

In 2017, Eugenia decided to further their education by enrolling in Senac Brasil for a Pós Graduação program. During this period, they studied Marketing and Business, completing their studies in 2018.

In 2019, Eugenia attended Digital House Brasil, where they furthered their knowledge in Data Science, specifically focusing on Statistics.

Alongside their formal education, Eugenia obtained various certifications. In 2007, they achieved the SAT certification from The College Board. In 2015, they received the "Fluência Duolingo em Inglês: Expert" certification from Duolingo. Additionally, Eugenia was a recipient of the Bertelsmann Data Science Challenge Scholarship from Udacity in 2018. Eugenia has also obtained "Das Deutsche Sprachdiplom" certification, although the specific details regarding the month and year of achievement are not provided.

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Previous companies

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Timeline

  • Head of Customer Success

    August, 2019 - present

  • Customer Success Engineer

    September, 2018

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