Terry Li

Terry Li is an experienced professional in customer service and operations management, currently serving as a Customer Service Supervisor at SHEIN since December 2018. Prior experience includes roles as a Senior Operations Manager at Million Joy (Asia) Limited from May 2016 to December 2018, and Head of Customer Service at nxTomo Games from January 2014 to March 2016. Terry's career in customer service began with a position as Supervisor of Customer Service at Soft-World International Corp. from July 2004 to February 2012. Terry's educational background includes studies at the Hong Kong Institute of Vocational Education from 2001 to 2002 and evening classes at Po Leung Kuk No.1 W. H. Cheung College from 2000 to 2001, with a focus on the Arts Stream.