Matthew Brown MNM CNP

Senior Customer Solutions Manager at Shelterluv

Matthew Brown, MNM, CNP has a diverse work experience that spans several years. Matthew began their career at Angels of Assisi in 2013, where they initially served as a Volunteer Coordinator for four months before transitioning into the role of Director of Lifesaving Operations. Matthew held this position for six years, from August 2013 to July 2019. In 2019, Matthew joined Shelterluv and took on the role of Customer Solutions Manager. After two years in this position, they were promoted to Senior Customer Solutions Manager in September 2021, where they currently remain. Matthew's expertise lies in customer solutions and operations management within the animal welfare industry.

Matthew Brown, MNM, CNP completed their Master's Degree in Non-Profit/Public/Organizational Management from the University of Central Florida, graduating in 2017. Prior to that, they obtained their Bachelor's Degree in Computer Information Systems from Roanoke College in 2013. In September 2016, they received certification as a Nonprofit Leadership Alliance Certified Nonprofit Professional from the Nonprofit Leadership Alliance.

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Timeline

  • Senior Customer Solutions Manager

    September, 2021 - present

  • Customer Solutions Manager

    July, 2019