Mariam Reda

Mariam Reda is an experienced professional with a strong background in product management and customer support. Currently serving as a Product Owner at SHELVZ since February 2017, Mariam prioritizes the product backlog and translates user needs into detailed user stories. Previous roles include Quality Assurance Tester, where Mariam provided technical support and collaborated with development teams, and Customer Success Analyst, focusing on client relationships and onboarding processes. Prior to SHELVZ, Mariam worked as a Junior Account Manager at Outswitch and completed a traineeship at Ericsson, emphasizing Business Support Systems. Mariam holds a Master of Science in Engineering Management and a Bachelor of Science in Computer Engineering from the University of Balamand.