Shepherds Bush Housing Association
Debbie McCarthy has extensive work experience in customer service and customer experience management. Debbie currently holds the position of Head of Customer Service at Shepherds Bush Housing Group, where they started in June 2022. Prior to this role, they worked as a Customer Experience Manager at the same company. Before joining Shepherds Bush Housing Group, Debbie worked at Rugby Borough Council starting in 2010, where they served as a Customer & Business Support Services Manager until their departure in 2021.
Debbie McCarthy attended The Manchester Metropolitan University from 1995 to 1997 and obtained a Master's degree in Business Administration and Management.
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Shepherds Bush Housing Association
Shepherds Bush Housing Association is part of The Guinness Partnership and operates as a subsidiary. SBHA is an award-winning community focused housing association based in west London. Established by Reverend Asbridge in 1966, our vision today is as steadfast as it was then, for everybody in west London to have a safe and affordable place to call home. Our priority is to provide housing for those most in need, we work with a wide demographic of customers from all walks of life. We have more than 5000 homes, throughout nine boroughs in west London, and provide a range of community services including debt and budget advice.