Shepherds Bush Housing Association is part of The Guinness Partnership and operates as a subsidiary. SBHA is an award-winning community focused housing association based in west London. 

Established by Reverend Asbridge in 1966, our vision today is as steadfast as it was then, for everybody in west London to have a safe and affordable place to call home.

Our priority is to provide housing for those most in need, we work with a wide demographic of customers from all walks of life. We have more than 5000 homes, throughout nine boroughs in west London, and provide a range of community services including debt and budget advice.


Residential

Non Profit

Property Development

Social Programs

Real Estate

Shepherds Bush Housing Association

Andrew Warner

Naim Ahmed

Saphire S.

Clare Saltiel

Michelle Fourie

April Aitken

Stuart Ratcliffe

Mark Field

Jatinder Grewall

Debbie McCarthy

Perry Kennedy

Caroline Moore

Jonathan Bowen

The Customer Service and Operations team at Shepherds Bush Housing Association is dedicated to ensuring residents receive exemplary support and services. Headed by the Head of Customer Service, the team handles all resident inquiries, oversees daily operations, and manages customer relationships. The Customer Operations Manager focuses on streamlining processes to enhance service delivery, while the Customer Service Team Leader supervises staff performance and development. Customer Relationship Coaches offer personalized guidance to help residents navigate challenges, from budget advice to resolving tenancy issues.

Customer Service and Operations

Housing Operations

Finance Team

Customer Service and Operations

About

Team members

Other teams at Shepherds Bush Housing Association

Housing Operations

Finance Team