Sheraton Puerto Rico Resort & Casino
Joyce Burgos Mejias has over a decade of experience in the hospitality industry, currently serving as an Executive Administrative Assistant at Sheraton Puerto Rico Hotel & Casino since March 2015. In this role, Joyce has held various positions including Guest Services Supervisor, Rooms Controller, and Guest Service Agent, where responsibilities encompassed managing room inventory, ensuring guest satisfaction, and facilitating communication across departments. Prior experience includes working as a Banquet Server at Caribe Hilton, where Joyce assisted in providing exceptional service during events, and as an Office Clerk at Condado Home Care, maintaining organized records and handling administrative tasks. Joyce Burgos Mejias holds a Bachelor's degree in Nursing from Universidad Interamericana de Puerto Rico, with a focus on Nursing Administration, Nursing Research, and Clinical Nursing.
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Sheraton Puerto Rico Resort & Casino
Continuously ranked between the top hotels in San Juan, the Sheraton Puerto Rico Resort & Casino is recognized as a family-friendly urban resort and known as the premier meetings and conventions hotel in San Juan. Perfectly positioned at the Convention Center District, just steps away from Distrito T-Mobile, Puerto Rico’s newest entertainment complex of happenings, dining, and socializing. Sheraton guests can also take advantage of the complimentary shuttle to the nearby beach and historic Old San Juan, among many other features that makes this hotel the best place to stay. The property is completing a full renovation, inspired by the natural landscape, essence and beauty of the island. Renovation includes its 503 Guest rooms, meeting spaces, public areas and restaurant and bars are also getting a refreshing transformation, which should be complete by early next year. The redesign is also part of the new Sheraton look and feel including co-working space in the lobby and a bar that transitions from a coffee spot during the day to a popular cocktail venue by evening.