Michael Kingsley

Senior Salesforce Administrator at Shermco Industries

Michael Kingsley has a diverse work experience in various fields. In their most recent position as a Senior Salesforce Administrator at Shermco Industries, they were responsible for the overall Salesforce solution. Michael worked with stakeholders to understand business requirements and implemented practical solutions. Michael also maintained the platform, including feature improvement, bug fixes, user and security maintenance, and end user training.

Prior to that, Michael served in the US Army in multiple roles. As a Signal Officer, they served as an Executive Officer responsible for the training, logistics, administration, and safety of 70+ personnel. Michael also managed the maintenance and utilization of equipment totaling $5+ million and created various business processes for daily operations.

In their role as a Health Services Administration Officer in the Army, Michael planned, coordinated, and monitored the treatment of patients. Michael advised unit commanders and staff on medical and nonmedical areas and practiced preventive medicine. Michael also organized administration, trained staff, and maintained equipment.

Additionally, Michael worked as a Salesforce Administrator at Stealth Monitoring, Inc., where they customized the Salesforce platform and enabled users to optimize its technology. Michael also created and managed complex business process automations, reports, dashboards, and workflows.

Michael had a similar role as a Salesforce Administrator at Trailhead by Salesforce, where they also developed, organized, taught, coached, and mentored users on Salesforce-related issues and troubleshooting.

In a different field, Michael worked as a Health Promotion Technician at the Army Wellness Center, where they provided support in all AWC-related activities. This included conducting exercise testing, assessments, and body composition analysis. Michael also managed CRM, community outreach, scheduling, and charting for appointments.

Overall, Michael Kingsley has a strong background in Salesforce administration and has excelled in various roles within the US Army.

Michael Kingsley completed their high school education at Natchitoches Central High School from 2009 to 2013. Following their high school graduation, they went on to pursue a degree in Health and Exercise Science at Northwestern State University from 2013 to 2018. Michael'sfield of study at the university encompassed Health Services/Allied Health/Health Sciences, General.

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Timeline

  • Senior Salesforce Administrator

    October, 2022 - present