Jessica Poolman has accumulated a wealth of experience in the banking and compliance industry, with roles ranging from Universal Banker to Operations Manager. Jessica is currently working as a Project Manager at Shield Compliance, where Jessica leads client implementations and provides support for software users. Jessica's background includes managing day-to-day operations, developing relationships with customers, training staff, and analyzing data to improve processes. With a Bachelor's degree in English Language and Literature and a Master's degree in Library and Information Science, Jessica brings a diverse skill set to their roles.
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