Shields Facilities Maintenance, LLC
John Wagner's work experience includes roles such as Director of Operations and Senior Account Manager at Shields Facilities Maintenance, LLC, where they have been employed since 2018. Prior to that, they worked as an Assistant Head Football Coach/Director of Football Operations at Monsignor Bonner High School starting in 2016. John also founded the Coach Wags Memorial Foundation in 2010, where they served as Founder/Board of Directors. Additionally, they have experience as an Assistant Manager and Department Manager at Primark Stores Limited, Offensive Coordinator/RB'S Coach at Prep Charter High School, and Assistant Store Manager at Toys R Us. John began their career at Best Buy as an Inventory/Loss Prevention Supervisor.
John Wagner attended St. Joseph's Prep from 1994 to 1998, but did not graduate with a degree. John later went on to study at Albright College from 1998 to 2002, where they earned a Bachelor of Arts degree in Accounting and Finance.
Shields Facilities Maintenance, LLC
Shields Facilities Maintenance, LLC, is a national, world-class vendor management company boasting an extensive network of vendors, customized customer relationship management software, and an operations team who possess expertise and customer service skills that are second to none in the industry. We design and deliver targeted facilities maintenance programs for national and regional retail, food service, financial, healthcare, and parking related clients. We maintain a 24/7/365 dispatch center to address your immediate communications and provide you with our skilled vendor partners for all facility maintenance needs. SFM’s ability to utilize and supplement our existing back office and account management team will allow for a seamless transition and cost effective solutions. We will work with your team to create customer focused programs inclusive of all repair and maintenance related services that will minimize environmental impact and are considerate of quality of life issues for your store associates and customers. While you will have a dedicated senior account manager who is always available, our 24/7 availability extends beyond an emergency dispatch desk to the executives of the company. Our ownership team will be personally involved in establishing the internal metrics to drive the success of any program and will monitor all key performance indicators (KPI’s) on a daily basis. We will ensure that the right team has been selected and is executing such that we exceed your expectation. We are confident that, if you select us as a service partner, we will earn your trust and become a key vendor that you can rely on year after year.