Jessica Albano

Jessica Albano has a background in customer success management and fraud investigation. With experience in roles such as SIU Unit Leader and Information Security Analyst, Jessica currently works as a Customer Success Manager at Shift Technology. Jessica has also held positions at Westfield Group/Westfield Insurance, including SIU Analyst and Claims Specialist. Jessica holds a Master of Science in Cyber Risk Management from Mercyhurst University and a Bachelor of Arts in Sociology/Law Enforcement from The University of Akron.