Amanda Mateer

Amanda Mateer is an experienced professional currently serving as the Functional Training & Knowledge Content Manager at Shift4 since March 2024. Prior to this role, Amanda held various positions at Citizens from December 2017 to March 2024, including Contact Center New Hire Manager, where Amanda managed new hire training for the Consumer Contact Center, and Contact Center Coaching Advisor, delivering troubleshooting and customer service excellence. Amanda's career also includes an Assistant Manager role at Coastal 41, where responsibilities encompassed scheduling and inventory management, an internship at Nicholas & Lence Communications focusing on media relations, and an internship at The Bottaro Law Firm, LLC, dedicated to social media management. Amanda holds a degree from Iona University, graduated in 2017.