Michael Conigliaro

Michael Conigliaro is a seasoned professional specializing in customer success and operations management, currently serving as a Senior Merchant Success Manager at ShipBob since March 2023. Prior experience includes roles at Smartsheet as a Global Customer Success Manager and at Ledbury in various capacities, culminating as Senior Operations and Customer Experience Manager. Michael has also contributed to customer service and brand promotion at companies such as Hilton Richmond Hotel & Spa, vineyard vines, and Fuse. An alumnus of Virginia Commonwealth University, Michael holds a Bachelor of Science in Mass Communication/Media Studies, with a diverse background in customer experience and event management.