MP

Maria Piñeiro

Tier 2 Support Specialist at ShipHero

Maria Piñeiro is a skilled professional with extensive experience in customer support, vendor management, and recruitment. Currently serving as a Tier 2 Support Specialist at ShipHero since February 2021, Maria effectively addresses complex support requests and minimizes unnecessary escalations to the Engineering team. Previous roles include Vendor Management Specialist at Novelus, where Maria coordinated onboarding processes across multiple departments, and Freelance Recruiter, providing recruitment services for various companies. Additional experience encompasses managing translations and customer satisfaction at Mozio Group, as well as roles in sales support and accounting at Hewlett-Packard and Kennedy, Represas & Asoc. Maria holds a BA degree in Economy from Universidad Nacional de Córdoba and a Bachelor's degree in computer science from Colegio de Nuestra Señora.

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