Madina Tall

Madina Tall, MBA, currently serves as a Tier 2 Client Support Specialist (Multi-Lingual) at brightfin, where responsibilities include managing client communications, resolving customer inquiries, and providing technical support in English and Canadian French. Previous experience includes roles as a Bilingual French Customer Success Manager at Dun & Bradstreet, where customer retention was enhanced through effective CRM tools, and as a Store Manager at Lidl US, leading operational teams and ensuring customer service excellence. Prior positions also include Client Relationship Manager at AgroGen and Bilingual Customer Service Representative Supervisor at The Hain Celestial Group. Madina holds a Master of Business Administration from the University of Lille and a Bachelor's degree in Communication and Media Studies from Felician University.