brightfin
Madina Tall, MBA, currently serves as a Tier 2 Client Support Specialist (Multi-Lingual) at brightfin, where responsibilities include managing client communications, resolving customer inquiries, and providing technical support in English and Canadian French. Previous experience includes roles as a Bilingual French Customer Success Manager at Dun & Bradstreet, where customer retention was enhanced through effective CRM tools, and as a Store Manager at Lidl US, leading operational teams and ensuring customer service excellence. Prior positions also include Client Relationship Manager at AgroGen and Bilingual Customer Service Representative Supervisor at The Hain Celestial Group. Madina holds a Master of Business Administration from the University of Lille and a Bachelor's degree in Communication and Media Studies from Felician University.
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brightfin
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brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery. Partnering with enterprises and government agencies globally, brightfin provides cost savings, efficiencies, and deep insights into mobile, telecom (fixed), and cloud expenses. The company has earned a spot on the Inc. 5,000 fastest-growing companies for the last two years and was the highest-recognized technology expense management company.