Marina Filippi Rubin

Marina Filippi Rubin is a seasoned professional with extensive experience in fulfillment and customer success, currently serving as a ShipHero Consultant, where consulting services are offered to brands and third-party logistics companies utilizing the ShipHero WMS. Previous roles at ShipHero include Trainer and Documentation Specialist, focusing on employee onboarding and training, as well as Customer Success Manager, where strong client relationships were built with companies such as Momofuku and Primal Harvest. Prior to ShipHero, Marina gained valuable experience at EY as a Resource Manager, strategically assigning resources, and at Hewlett Packard Enterprise as a Team Leader overseeing operations and team performance. Early career experience includes a supervisory role at Teleperformance, managing agents and enhancing skills through coaching. Marina holds a Technical Degree in Tourism and Hospitality from IFTS 20 and a degree in Social Communication from COSAL.