Eliabe Lacerda

Eliabe Lacerda has a diverse work experience spanning multiple companies. From 2013 to 2013, Eliabe worked as an Estagiário de informática at EEEFM Alzira Ramos. From 2016 to 2020, Eliabe served as a Vendedor at Loja Maria Gabi. In 2020, Eliabe joined Shipp Delivery as a Customer Hero and later took on the role of an Analyst de atendimento from March 2021 to June 2021. Starting in July 2021, Eliabe joined americanas s.a. as an Analista de atendimento for Americanas Delivery. Currently, Eliabe holds the position of Customer Experience Supervisor at Americanas Delivery since September 2022.

Eliabe Lacerda's education history begins in 2014 when they enrolled at the Universidade Federal do Espírito Santo (Oficial) to pursue a degree in Licenciatura em Física. However, they did not complete this degree, as they left the program in 2016.

In 2020, Eliabe Lacerda began studying Arquivologia at the Universidade Federal do Espírito Santo (Oficial), specializing in Gestão de Documentos e Arquivos. Eliabe is expected to graduate from this program in 2024.

In addition to their formal education, Eliabe Lacerda has obtained several certifications. In May 2021, they completed a certification in Fundamentos da Gestão de TI from the Fundação Getulio Vargas. In October 2020, they earned certifications in Creating a Positive Customer Experience and Customer Experience: Journey Mapping from LinkedIn.