The Customer Experience Team at Shipp is dedicated to ensuring seamless interactions between customers and the company's delivery services. This team focuses on enhancing customer satisfaction through continuous support and engagement, overseeing the onboarding process, and managing success initiatives. By analyzing feedback and implementing improvements, they strive to deliver an exceptional user experience that aligns with Shipp's mission of convenience and efficiency.
Aline Fernandes
Head de Operações e Experiênci...
André Tomasi
Diretor de Arte e Criação
Bruno Castro
Gerente Nacional de Customer S...
Eliabe Lacerda
Supervisor de Customer Experie...
Jéssica Sales
Analista de Customer Experienc...
Leonardo Rangel Volp...
Customer Hero
Marcelo Serrano
Gerente Nacional Customer Succ...
Sunamita Oliveira
Coordenadora de Onboarding
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