Vivian Susan Lopes

Vivian Susan Lopes is a dedicated professional with extensive experience in quality assurance and testing, currently serving as Líder de Qualidade e Testes at Americanas Delivery since October 2021, where responsibilities include creating and monitoring performance metrics, mapping testing flows, and implementing process improvements. Previously, Vivian held positions as an Analista de Teste/QA and Analista de Testes at Resource IT Solutions, focusing on requirement analysis, test case specification, and manual testing execution across various projects utilizing Scrum, Kanban, and Agile methodologies. Earlier experience as an Estagiário de TI at CDHU involved providing Level 1 and Level 2 support and managing Windows network infrastructure. Educational qualifications include a Bachelor's degree in Computer Engineering from Universidade São Judas Tadeu and advanced studies in Systems Development, Solution Architecture, and IT Project Management.