James Sewell is an experienced professional in customer success and account management, currently serving as an Enterprise Customer Success Manager at Shippit since July 2024. Previously, James held the role of Enterprise Customer Success Manager at AfterShip, managing a significant portfolio and overseeing the customer lifecycle for large accounts. Prior experience includes positions at Aircall as a Senior Customer Success Manager for APAC, and as a Customer Success Manager at Verizon Connect, where James contributed to fleet management solutions. Additional roles encompass account management at hipages and business development at ProForce, with foundational experience as Fitness Manager at Super Retail Group and Team Leader at Appco Group Asia. James holds a Bachelor of Arts/Science from the University of Sydney.
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