Billy General is an accomplished IT professional with extensive experience in system integration, user lifecycle management, and automation across multiple organizations, including Shippo, AppLovin, Electronic Arts, and EPC IT Solutions. Currently serving as Corporate IT Engineer at Shippo, Billy leads the deployment of IT SaaS applications and collaborates with InfoSec to enhance security measures. Previous roles included managing IT systems and user administration while showcasing expertise in tools such as Okta, Google Workspace, and various automation scripts using Python. Notable accomplishments include initiating key automation projects that improved operational efficiency and played a crucial role in user onboarding processes. Billy holds a Bachelor of Science in Computer Science from DeVry University.