Shippo
Jourdan Elam has extensive experience in customer success management, with a focus on team leadership, onboarding, and account management. They have worked in various roles at companies like Shippo, Tripadvisor, and SinglePlatform, where they have demonstrated strong skills in coaching, process design, and cross-departmental collaboration. Jourdan holds a Bachelor's Degree in Marketing from the University of South Carolina.
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