Louisa L.

Louisa L. has a diverse work experience spanning several industries. Louisa started their career as a Receptionist at Seagull Haircutters in 2010. Louisa then worked as an Assistant to the Director of the Proof Reading Department at the Texas Legislative Council from 2010 to 2014. In 2016, they became a Legislative Data Transcriptionist at the same company, where they created legislative documents and maintained document control.

In 2020, Louisa joined Farmhouse Delivery as a Logistics Coordinator, where they served as a liaison between various departments and optimized communication and documentation systems. Louisa also worked as a Digital Formatting & Publishing Contractor at STEMscopes by Accelerate Learning, Inc. from 2019 to 2022, where they digitally published STEM lesson plans and created interactive online activities.

Louisa's most recent position is with ShipStation, where they started as a Merchant Accounts Advocate in 2021. Louisa then transitioned to the role of Major Accounts Support Specialist in 2022. In this role, they assist users in onboarding and improves workflow for established users by collaborating with various teams, including Senior Technical Teams, Product, UX, and QA. Louisa is proficient in reviewing coded feeds and utilizing tools like JIRA. Louisa enjoys problem-solving and collaboration in this role.

Throughout their work experience, Louisa has showcased their strengths in collaboration, problem-solving, and attention to detail.

Louisa L. has an Associate's degree from Austin Community College, although the specific field of study is unknown. Additionally, they have obtained several certifications, including "Hiring and Supporting Neurodiversity in the Workplace" from LinkedIn in March 2022, "Bystander Training: From Bystander to Upstander" from LinkedIn in December 2021, "Unconscious Bias" from LinkedIn in December 2021, "Producers Program" from Austin Film Society in June 2019, "User Experience Weekend Bootcamp" from General Assembly in January 2019, and "ESL Instructor Training" from English Forward in June 2016.