Ravi Ratnaker Singh

Head of Operations & Customer Service at Shivalik Bank

Mr. Ravi Ratnaker Singh brings an extensive experience of over 17 years in Banking Operations.

Prior to joining Shivalik, he was associated with IndusInd Bank Ltd as a Regional Branch Monitoring Head for UP and Uttarakhand. Ravi has extensively worked on various customer touch points overseeing the integration of digital capabilities to ensure best-in-class customer experience.

He has been instrumental in implementing all the regulatory guidelines and directives in the Bank and maximizing efficiency.

Ravi is a commerce graduate from Delhi University and Master’s in Business Administration from IP University, Delhi.

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Timeline

  • Head of Operations & Customer Service

    Current role