Archit Gupta

Archit Gupta is an experienced professional in technical support and customer service, currently serving as Assistant Manager Technical Support at SHL since February 2022. In this role, Archit provides live technical support and product training across multiple regions including the US, Europe, Saudi Arabia, and India, while also handling escalations and mentoring team members. Prior to SHL, Archit worked at Teleperformance as a Technical Support Advisor for Adobe's Acrobat, focusing on customer service, installation queries, and licensing issues. Archit's earlier experience includes a position as Information Technology Specialist at Chadha Charitable Trust and freelance work as an SMO Specialist. Archit holds a Bachelor of Commerce degree from CCS University, specializing in Accounting and Computer Science.