Susan Queen

Susan Queen is a skilled Technical Writer with extensive experience in technical communication and business analysis. Currently employed at Shoap Technical Services since March 2014, Susan skillfully documents technical specifications and supports various business requirements. Previously, at ControlScan from September 2010 to March 2014, Susan served as a Junior Business Analyst and Channel Support Specialist, where responsibilities included gathering requirements, creating instructional materials, and coordinating quality assurance efforts. Early career experiences include role as a Production Coordinator for a film, an intern at Turner Broadcasting focused on Standards & Practices, and a cashier at Barnes & Noble College. Susan holds a Bachelor of Science degree in Computational Media from the Georgia Institute of Technology, earned in 2010.