JH

Jill Hogg

Head Of Customer Experience And Loyalty at Shoebacca

Jill Hogg has a comprehensive work experience spanning multiple industries and roles.

JILL began their career at Insulet Corporation in 2009, where they worked as a Customer Service Supervisor until 2012. Following that, they joined FULLBEAUTY Brands in 2013 and held the position of Customer Service Supervisor until 2018.

In 2018, Jill transitioned to SHOEBACCA.COM as a Customer Success Manager, where they showcased their skills in building strong customer relationships. JILL was later promoted to the role of Director of Customer Care, leading a team and ensuring customer satisfaction. Most recently, they served as the Head of Customer Experience and Loyalty, focusing on enhancing the overall customer journey at the company.

Jill's expertise was recognized in 2021 when they joined sojo as the VP of Client Services. However, their tenure was short-lived, and they left the position in March 2022.

Overall, Jill Hogg possesses a strong background in customer service, with progressive roles and demonstrated success in improving customer experiences.

Jill Hogg is currently an EMBA candidate at Southern Methodist University's Cox School of Business, expected to graduate in 2023. Prior to this, their education history includes attending the University of North Texas, but specific degree and field of study information is not provided.

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Timeline

  • Head Of Customer Experience And Loyalty

    December, 2021 - present

  • Director Of Customer Care

    2019

  • Customer Success Manager

    2018