Budiyanto ID

Budiyanto ID has a diverse background in customer service and operations, with experience spanning from November 2013 to July 2021. At HSBC, Budiyanto ID worked as a Contact Center Banking Agent, engaging with customers and handling inquiries. Subsequently, a role as a Citiphone Officer at Citi involved managing customer complaints and coordinating solutions. Most recently, Budiyanto ID served as a Senior Associate in Customer Operations and as a Community and Social Media Associate at Shopee, leading a team of over 12 agents, managing customer interactions across various social media platforms, ensuring quality control, and facilitating collaboration with other teams. Budiyanto ID holds a degree in Ekonomi Akuntansi from STIE MALANGKUCECWARA.