Rizky Satria Pratama

Rizky Satria Pratama is an experienced professional in customer operations and training, currently serving as a Senior Associate C-Ops Trainer at Shopee since July 2020, with responsibilities including monitoring onboarding and development processes, managing multiple customer service channels, and coordinating with vendors. Prior to this role, Rizky held positions as an Associate C-Ops Trainer and Customer Operation Trainer at PT VADS Indonesia, contributing to the Shopee project, as well as working as a Customer Service Specialist and Bank Teller at various institutions. Rizky holds a Bachelor of Business Administration from Telkom University, completed in 2014.