Charlotte Crabtree is a Market Localization Specialist at Shopify, where experience includes building partnerships across revenue operations, sales, and R&D teams to create customized training initiatives. Charlotte has a strong background in instructional design and adult learning principles, having previously worked as a Product Enablement Specialist and Product Launch Specialist, where collaboration and feedback were essential for effective training materials. Early career experiences include roles at Idea Rebel as a PR/Social Media Intern, and at Canucks Sports & Entertainment as a Client Service & Ticket Operations Intern. Educational qualifications consist of a Bachelor of Arts in Digital Communication and Media/Multimedia from Vancouver Island University and Unitec.