Eunice Ng is a seasoned professional with extensive experience in customer success and project management across various industries in the Asia-Pacific region. Currently serving as a Senior Merchant Success Manager at Shopify since February 2024, Eunice previously held senior roles at Dotdigital and TotalEnergies, where responsibilities included managing customer relationships, enhancing customer retention, and driving strategic growth. Early career experiences include positions at IMDA, foodpanda, and Bank of China, where Eunice developed skills in business development, product marketing, and project management. Eunice holds a Bachelor's degree in Business Management with a focus on Marketing from Singapore Management University, complemented by international exposure through educational experiences at Korea University and Tsinghua University.
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